Privacy policy

The organization responsible for the personal information collected through maxor-tech.com is Maxor Technologies Inc., a corporation based in Québec, Canada.

Maxor Technologies Inc. is the authorized Canadian distributor of software owned by Maxor Global LLC (Delaware, USA). This policy covers only the maxor-tech.com website and the inquiries you send us through it. Personal information you submit directly inside a deployed Maxor product is governed by the agreement covering that engagement.

Privacy officer

In accordance with Québec's Law 25, Maxor has designated a person responsible for the protection of personal information. You can reach this person at info@maxor-tech.com.

This policy applies to the public website at maxor-tech.com. It does not apply to third-party websites we link to, or to the internal data processing of the software products we distribute (each covered by its own contract).

Information you give us

• Contact and inquiry forms : your name, work email address, organization, the reason for your inquiry, and any message you choose to write.
• Email correspondence : if you email us directly, we receive your address and the content of your message.

Information collected automatically

• Server request logs : like any website, our infrastructure records standard technical data — IP address, browser and device type, the pages requested, referring page, and timestamps — for security, abuse prevention, and reliability.
• Functional cookie : a single `ui_locale` cookie remembers your language choice. See our Cookie policy for details.

We do not knowingly collect sensitive personal information through this website, and we do not buy personal data from third parties or data brokers.

We use the information above to :

• Respond to your inquiry and follow up on a potential engagement.
• Operate, secure, debug, and improve the website.
• Detect and prevent spam, fraud, and abuse.
• Meet our legal, tax, and accounting obligations.

Depending on the situation and the law that applies to you, our legal basis is your consent (which you give by submitting a form), our legitimate interest in operating and securing our site and responding to business inquiries, and compliance with legal obligations. Under the GDPR these correspond to Article 6(1)(a), (f), and (c) respectively.

We do not sell your personal information, and we do not use it for third-party advertising or for any automated decision-making that produces legal or similarly significant effects.

We keep cookies to a strict minimum. The site sets one strictly-necessary functional cookie to remember your language. We do not run advertising, cross-site tracking, or analytics-profiling cookies.

Full details — name, purpose, and duration — are in our dedicated Cookie policy.

We rely on a small set of vetted infrastructure providers who process limited data on our behalf, under their own security and privacy commitments. We share only what is necessary for them to perform their function, and we do not authorize them to use your data for their own purposes.

• Vercel Inc. — website hosting and content delivery.
• Resend — transactional email delivery for the messages you submit through our forms.
• Unsplash — decorative photography, served through our own image optimization (your browser does not need to contact Unsplash directly to view the site).

We disclose personal information only in limited circumstances :

• To the service providers listed above, strictly to operate the site and answer you.
• When required by law, court order, or a valid request from a public authority.
• To protect the rights, safety, or property of Maxor, our users, or the public.
• In connection with a corporate transaction (merger, acquisition, or reorganization), subject to confidentiality.

We never sell or rent your personal information.

We favour Canadian data residency and sovereign-by-deployment infrastructure wherever practical. However, some of our service providers may store or process data outside Québec, including in the United States.

When personal information is transferred or processed outside Québec, we assess the privacy protection it will receive — as required by Law 25 — and rely on contractual and technical safeguards to ensure it remains protected to a comparable standard.

• Contact and inquiry submissions : kept only as long as needed to handle your request and any resulting relationship, then deleted or anonymized.
• Server logs : retained for a short period for security and reliability, then rotated out.
• Records we must keep for legal, tax, or accounting reasons : kept for the period the law requires.

When personal information is no longer needed for the purpose it was collected, we destroy or anonymize it.

We apply technical and organizational safeguards appropriate to the sensitivity of the information : encryption in transit (HTTPS/TLS), access controls on a need-to-know basis, minimal collection, and vetted providers. No method of transmission or storage is perfectly secure, but we work to protect your information and to limit what we hold in the first place.

Subject to the law that applies to you (Québec Law 25, Canada's PIPEDA, and the GDPR for EU residents), you may :

• Access the personal information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Withdraw a consent you previously gave.
• Request deletion of your information, where the law allows.
• Request that we stop disseminating information or de-index it, where Law 25 applies.
• Receive a computerized copy of information you provided, in a structured technological format (data portability).
• Object to or restrict certain processing, where the GDPR applies.

To exercise any of these rights, contact our privacy officer at info@maxor-tech.com. We may need to verify your identity. We will respond within the timeframe required by applicable law (within 30 days under Law 25 and PIPEDA).

This website is intended for businesses and professionals. It is not directed at children, and we do not knowingly collect personal information from minors. If you believe a minor has provided us information, contact us and we will delete it.

Our website links to third-party sites (for example maxor-global.com, our service providers, or photographer profiles). We are not responsible for their content or privacy practices. Review their policies before providing them information.

If you have a concern, please contact us first at info@maxor-tech.com — we want to resolve it. You also have the right to lodge a complaint with a supervisory authority :

• Québec : Commission d'accès à l'information du Québec (CAI).
• Canada : Office of the Privacy Commissioner of Canada (OPC).
• European Union : your local data protection authority.

We may update this policy as our practices or legal obligations evolve. Material changes will be reflected by the « Last updated » date above. Your continued use of the site after an update means you accept the revised policy.

Maxor Technologies Inc. — Québec, Canada.

Privacy questions, requests, or to reach our privacy officer : info@maxor-tech.com.